Cancellations & refunds
Updated 21 Oct 2026
Cancelling
You can cancel free of charge until the kitchen accepts your order. After that the food is already being made, so we can’t cancel it.
Something wrong?
Wrong, missing or spoilt item? Tell us within 2 hours of delivery — use “Chat with OMFO” on your order or WhatsApp +91 95172 42377, with a photo if you can. We’ll replace it or refund that item.
How refunds reach you
UPI payments are refunded to the same UPI account, usually within 5–7 working days. Cash payments are refunded by UPI or cash, as you prefer.